Last Updated: 17 September 2026
Welcome to Atlas Supplements. These Terms & Conditions govern your use of the Atlas Supplements website and your purchase of products through our online store.
By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use the website or place an order.
1. About Atlas Supplements
Atlas Supplements is an online retailer specialising in sports nutrition and dietary supplement products.
Our website allows customers to browse products, place orders and make payments online for delivery within South Africa.
Contact Details
Website: https://atlassupplements.co.za/
Telephone: 072 562 1604
Email: admin@atlassupplements.co.za
2. Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict or inhibit anyone else’s use of the website.
You may not:
Use the website for fraudulent or unlawful purposes.
Attempt to gain unauthorised access to the website or its systems.
Introduce malicious software, viruses or other harmful material.
Copy, reproduce or distribute website content without permission.
Interfere with the operation or security of the website.
We reserve the right to suspend or restrict access to the website where we reasonably believe these Terms & Conditions have been breached.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on the website are accurate and up to date.
However, product packaging, colours, labels and presentation may occasionally differ from images displayed on the website.
Product information is provided for general information purposes. Customers should always read the product packaging, label and usage instructions before consuming any supplement.
4. Supplement Disclaimer
Atlas Supplements products are intended to supplement a balanced diet and healthy lifestyle.
Supplements should not be regarded as a substitute for a balanced diet.
Customers are responsible for checking product ingredients and suitability before use. If you are pregnant, breastfeeding, taking medication, have an existing medical condition or are unsure whether a product is suitable for you, consult an appropriately qualified healthcare professional before using the product.
Products should always be used according to the recommended serving instructions provided on the packaging.
Atlas Supplements does not guarantee that any supplement will produce a particular result for an individual.
5. Product Prices
All prices displayed on the website are in South African Rand (ZAR).
Prices may change from time to time without prior notice. A price change will not affect an order that has already been accepted and paid for, except where an obvious pricing error has occurred.
We make reasonable efforts to ensure that prices displayed on the website are accurate. If an obvious pricing error occurs, we reserve the right to correct the error and contact the affected customer before processing the order.
6. Orders
When you place an order through the website, you are making an offer to purchase the selected products.
After placing an order, you will receive an order confirmation.
An order is subject to product availability and successful payment.
We reserve the right to cancel an order where:
A product is unavailable.
There is an obvious pricing or product description error.
Payment cannot be successfully processed.
We reasonably suspect fraudulent or unauthorised activity.
Circumstances outside our reasonable control prevent fulfilment of the order.
If we cancel an order after payment has been received, the applicable amount paid for the cancelled order will be refunded.
7. Payment
Payments are processed through the payment methods made available on the website.
Atlas Supplements does not directly store complete card details where payment is processed through an authorised third-party payment provider.
You agree to provide accurate billing and payment information when placing an order.
Orders will only be processed once payment has been successfully received or authorised.
8. Delivery
We offer nationwide delivery within South Africa.
Delivery times may vary depending on the destination, courier availability, order processing times and other circumstances outside our reasonable control.
Orders are generally dispatched after payment has been successfully received and the order has been processed.
Although we aim to meet estimated delivery times, delivery dates and times are estimates and are not guaranteed unless expressly stated otherwise.
For further information, please see our Shipping Policy.
9. Returns, Refunds and Exchanges
Returns, refunds and exchanges are subject to our Returns Policy.
Nothing in these Terms & Conditions is intended to limit any rights that a consumer may have under applicable South African consumer protection legislation.
10. Damaged or Incorrect Orders
If your order arrives damaged, incorrect or incomplete, please contact us as soon as reasonably possible after delivery.
Please provide:
Your order number.
Your name and contact details.
Details of the issue.
Photographs of the product and packaging where applicable.
We will assess the issue and advise you of the appropriate next steps.
11. Products and Allergens
Customers are responsible for reviewing product labels, ingredients, allergen information and recommended usage before consuming any product.
Atlas Supplements cannot accept responsibility for an adverse reaction resulting from an ingredient, allergy, intolerance or incorrect use where the relevant information was available on the product packaging or website.
12. Intellectual Property
All content on this website, including but not limited to text, images, logos, graphics, product information and website design, is owned by or licensed to Atlas Supplements unless otherwise stated.
You may not reproduce, modify, distribute or commercially exploit website content without our prior written permission.
13. Website Availability
We aim to keep the website available and functioning correctly but do not guarantee that the website will always be available, uninterrupted or free from errors.
We may temporarily suspend access to the website for maintenance, updates, security reasons or circumstances outside our control.
14. Third-Party Services
The website may use third-party services such as payment providers, courier companies, hosting providers and other service providers.
Third-party services may be subject to their own terms and conditions and privacy policies.
15. Limitation of Liability
To the extent permitted by applicable law, Atlas Supplements will not be liable for losses arising from circumstances beyond our reasonable control, including delays caused by courier services, network failures, payment-provider interruptions, natural disasters or other force majeure events.
Nothing in these Terms & Conditions excludes or limits any liability or consumer right that cannot legally be excluded or limited under South African law.
16. Privacy
Personal information provided when using the website or placing an order will be handled in accordance with our Privacy Policy and applicable South African privacy legislation.
17. Changes to These Terms
Atlas Supplements reserves the right to update these Terms & Conditions from time to time.
The latest version will be published on this website and will apply from the date of publication.
18. Governing Law
These Terms & Conditions are governed by the laws of the Republic of South Africa.
Any dispute will be dealt with in accordance with applicable South African law and the appropriate legal or dispute-resolution processes.
19. Contact Us
If you have questions about these Terms & Conditions, please contact us:
Atlas Supplements
Telephone: 072 562 1604
Email: atlassupplements19@gmail.com
Website: https://atlassupplements.co.za/
